"I have depended on the reliability of Extreme Cleaning for my window cleaning at my home and my cabin for 20 years. I would not even think of trusting anyone else to the access of my home"

-Norma, Ogden

Your Satisfaction Guaranteed

"I love the way you guys can clean my windows, shutters and walls all on the same day! You save me time and hassle and I've never been dis-

appointed with the friendliness of your staff"

-Suzanne, Salt Lake

How We Work

What's it like to work with Extreme Cleaning Services? On this page we'll tell you the kind of results our clients have reported and we'll also give you a sense of our guiding beliefs, approach to client needs and how we're different than other cleaning services.

Expected Results

When you work with us you can expect us to hear and understand your requests as well as offer additional solutions to possible unforeseen needs. We will ask you to explain to us what it is you're preparing for. Once we understand what you're trying to accomplish we will then offer our suggestions that we've gained from experience in handling similar situations. We often find that we can accomplish a lot more than what you originally expected making your day a little sweeter.

We can do so much more than just clean windows or walls. On the interior we also clean 2" blinds and shutters, ceilings, chandeliers, ceiling fans, floors, masonry and perform complete move-in/out cleans as well as final construction cleaning projects. On the exterior we clean awnings, rain gutters, stucco, siding, cement and walks. We also remove sprinkler stains from surfaces and strip, brighten and reseal decks and wood fences.

Once on the job you'll appreciate our approach to tackling difficult stains and situations. We are connected nationwide to a network of professional cleaners. Collectively we have solved about every typical and non typical cleaning problem you'll find out there. Not only do we possess the "know-how" we are also efficient. We can accomplish in a short time what many think will take days.

Our availability allows us to cover most of northern Utah. As long as the job is large enough to cover our minimum charge, which is dependant on drive time, we will make ourselves available to you. Our expertise has been called upon as far away as Island Park, ID, Rock Springs, WY and Mesquite, NV.

We have 20 years experience developing long term relationships. Our goal is to win your loyalty by providing attentive and reliable service. We'll then stay in contact with you so you won't have to go looking for a new cleaning service each time an emergency or need arises. Be assured that our successful history in the service industry qualifies us to be your preferred source for beautifying your home or business for years to come.

Guiding Beliefs and Values

Responsiveness: We strive to keep ourselves accessible to you. Whether on-line, by phone, email or fax, we hope you appreciate our willingness to assist you promptly and in person.

Reliability: Once your service is scheduled we then do our best to arrive on time, keeping you informed if a delay is anticipated. Additionally, we pride ourselves in thorough communication. Our goal is to provide what was promised dependably and accurately.

Assurance: We train extensively on the latest cleaning techniques, safety procedures and customer service practices so that any one of our crews can cheerfully and competently perform the services necessary to keeping your home, business or property looking its best.

Empathy: We know that your situation and cleaning needs are unique to you. You aren't necessarily like everyone else that we have serviced and we do our best to accommodate emergencies, event dates and special requests because that is what we expect when we need service.

Professionalism: We hope you appreciate our efforts to act and look as professional as possible while in your home or on your property. Our uniformed employees, clean lettered vehicles, protective shoe covers, drop cloths, clean and padded ladders are all designed to treat you and your property with utmost respect.

Our Approach to Winning and Keeping Your Business

When you work with us you should feel that you are being pampered. Starting with this website hopefully you are gaining a feel of our intent to "wow" you with service and care. We want to understand your needs, offer options to the solutions to your needs in order to arrive at the best fit and then perform those services at or beyond your level of expectation.

We treat your home or property like we would our mother's. Shoe covers, drop cloths, clean ladders with padded tops and friendly conscientious technicians come standard with every service. Shoot, if possible, we won't even park in your driveway. Other than leaving behind "order and beauty" you won't even know we were there.

Like a favorite restaurant you should feel compelled to share your positive experience with us with your family and friends. We intend to stay in contact with you after your services have been performed. We want you to teach us from your experience how we can improve our ability to serve. If we overlooked something we want to know. If we succeeded in pampering you we want to know. Just like you we want feed back and crave even the smallest deserved pat-on-the-back.

How are we different from other cleaning services?

We know that you can choose from several cleaning companies who profess to be the "best". Some tout that they have the lowest prices, some that they are a one-man-show and others may have the biggest ad in the yellow pages. What's important is what you value the most. Here's what we've learned from our customers;

You want someone with experience. We have been providing the services you seek since 1988. Over the years we have learned what works and what doesn't. Every insight we've gained we've added to our comprehensive training so that no matter which of our trained professionals performs your work you can rest assured that it is done correctly and according to industry standards.

You want decent respectable individuals performing the work. You will notice beginning with your first call to us that our staff is knowledgeable, helpful and amazingly friendly. When we arrive to perform the work that impression will continue as you notice that we are just down-right nice looking as well. We only employ those who meet our high standards of; appearance, intelligence, moral fiber, competency and effective communication skills. We feel that you will also appreciate their sunny dispositions. Hardly a week goes by that we don't have a client call just to compliment the pleasantness and professionalism of the crew who just left their property.

You want peace of mind that we will be safe and that we are properly insured. We hope you appreciate our efforts to not only stay compliant with all laws and safety regulations governing our industry but to also carry appropriate and current workers compensation and liability insurance certificates. Additionally, all employees must pass a background check and ethics screening prior to becoming part of our drug and smoke free staff. Finally, ongoing procedural and safety training helps us to ensure that your family, belongings and property stay safe when in our presence.

You want a company that you are comfortable with, who knows your home or property and one that you can depend on year after year. There are new individuals appearing on the cleaning service scene every year. Some are legitimate, some aren't. Some may have tempting "great deals". Please know that the services you need us to perform at your home or property will not be learning experiences for us. We will meticulously perform the work, document your unique needs in our client data base and then we'll be dependably accessible to you for repeat services year after year. We have been servicing clients for over twenty years, when you need us we'll still be here.

You want the best value for your dollar. Be assured that we are NOT the lowest priced cleaning service you will find. We never will be. Our goal is to be profitable so that we can continue providing the residents and business owners of northern Utah with a reliable and dependable source for their difficult cleaning needs for years to come. We would not be of any value to your frequent needs nor to our employees needs if we were out of business. When you compare the value listed above for the price of our attentive service of your needs you will agree that Extreme Cleaning Services is the best value for your specific cleaning needs. Remember;

"The bitterness of poor quality [and service] remains long after the sweetness of a low price is forgotten"

- Benjamin Franklin

What To Expect From Us

The Phone Call

When you contact our office you will usually reach Amy, our wonderful customer service manager. Amy is knowledgeable in all aspects of our operation and has decades of experience as she was one of our original window cleaners over 20 yrs. ago. Apart from your contact information, Amy will want to fully understand your needs so be prepared to answer a few short questions. Amy's job is to make sure we understand your situation, then match you up with the solution that best meets your needs.

The Service

We Promise to Be Dependable - Once scheduled you'll appreciate that we will arrive at the time we agreed upon. If something unforeseen does delay our arrival you will receive a courtesy call as early in the day as possible so your schedule will not be disrupted.

We Promise to Be Professional - If you happen to be present you'll notice that we will always considerately park out in the street and that everything about our appearance and mannerisms will reflect the professionalism you deserve and expected.

We Promise to Be Courteous and Respectful - We will greet and introduce ourselves to you at the door so you can better appreciate the caliber of people we are. If we are performing services inside your home you will love our added touch of wearing shoe covers and spreading drop cloths as we work. Even the cleanliness and design of our padded ladders has the protection of your home in mind.

We Promise to be Competent - As we work you will notice that we perform our work at a high level of quality and integrity. We are trained regularly in industry standards and practices to ensure that we are not only as thorough as possible but efficient too.

We Promise to Leave You Impressed - We constantly hear "I can't believe how wonderful everything looks and how quickly you were able to do it. This would have taken me weeks!" This is our goal.

The Follow Up

Satisfaction Guaranteed - We conduct quick, non invasive follow-up phone calls within 48hrs of 75% of our appointments. This is to ensure that all your needs were met and that you are grinning from ear to ear with satisfaction. If for any reason you are not completely satisfied, and are among the 25% who we are not able to reach, please call us within 48 hrs and let us know. We learn more from your feedback than from any other source and appreciate greatly those customers who take the time to share their insights or concerns with us. Further more, if there is a concern, we promise to make it right as soon as possible so you can sooner enjoy that grin.

We'll Keep in Touch - To ensure you receive the best value be sure to sign up for our newsletter at the top right hand margin of this page. The newsletter is how we reward loyal customers with gift cards, access to promotions, cleaning tips, fun information and more.

What should you do now? Now that you have a better idea of the results you can expect when working with us and our approach and philosophy of working with you, go to the "Our Services" page to learn about the specific services and programs we offer.

Or, if you already know that we're the company for you, contact us now.

How can we help you?

Office: 801.392.7007

email: customerservice@extremecleaning.com

Fax: 801.392.5164

Owners Cell: 801.430.2427 Brian Smith (no solicitors)

We look forward to providing you a great result every time you use Extreme Cleaning Services.